Client Service Promises

These are our client service commitments to all of our clients:

• We will be friendly.
• We will be professional.
• We will be helpful.
• We will be proactive.
• We will be knowledgeable.
• We will have what clients want, when they want it.
• We will make providing clients the best service our top priority.
• We will view service as an opportunity and a priority, not a job function.
• We will be available when you need us.
• We will be human to human at all times.
• We will be easy to do business with.
• We will provide the highest quality service.
• We will provide the highest quality training.
• We will do what we promise.
• We will keep you informed as we progress.
• We will think long term in all our endeavours.
• We will maintain great attitudes toward service.
• We will earn your loyalty with quality and value.
• We will take as much pride in your business as you do.
• We will maintain our dedication to lifelong learning.
• We will recover memorably when an error occurs
• We will provide prompt service.
• We will serve memorably.
• We will go the “Extra Mile.”
• We will be on the leading edge of technology
• We will help increase YOUR sales.
• We will be an expert resource for you.
• We will use CREATIVITY and VALUE to differentiate and dominate.
• We will cultivate relationships by paying attention to each clients individual’s needs and interests.
• We will become your trusted advisor.
• We will collaborate with you every step of the way.
• We will practice what we preach.
• We will lead by example - always walking our talk.
• We will be committed to earn your loyalty.
• We will treat all clients the same – LIKE GOLD.



Thanks to Jeffrey Gitomer for these suggestions. (www.jeffreygitomer.com)

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